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Frequently Asked Questions

Pricing

We make a refund of the influencer service fee if one of the following situation occurs:
– Not finding enough influencers to complete the campaign
– Influencers did not make the post on social media due to unforeseen circumstances

如果發生以下情況,我們將退還網紅服務費用:
– 沒有找到足夠的影響者來完成活動
– 由於不可預見的情況,網紅沒有在社交媒體上發帖

No. Business need to be responsible for the product and experience offered to the influcners for free trial seperately. These relevant expentidure is excluded from the servie fee quoted by us.
報價和服務費用不包括提供給影響者免費試用的產品和體驗成本,這些成本由商家負責,不包括在我們報價的服務費中。

Yes. You can upgrade your service or increase the influencer level during the service period. Please contact us if you need assistance.
是的。您可以在服務期間升級您的服務或提高影響者級別。如果您需要幫助,請聯繫我們

Service

We only allow choosing one level of influencer at a time. You can contact us anytime to upgrade your service based on your needs. 我們只允許一次選擇一個級別的影響者,但您可以根據需要隨時聯絡我們升級服務。

If you want to work with influencer other than those that we suggested, it is possible but this will be subject to pricing different from our standard pricing (depending on the influencer’s quotation).
如果您想指定與非我們建議的網紅合作,這是可以的,但收費將會與我們的標准定價不一樣(取決於網紅的報價)。

We have an screening process which reveiws the influencer social media content to ensure quality content before accepting them to work with us.
我們有自己的篩選程序,在接受他們與我們合作之前,審閱影響者的個人專頁內容以確保質量。

We have developed our exclusive database to categorise influencers into smaller segments based on certain factors including but not limited to the content they share. We select influencers to work with your brand based on our marketing expertise and experience, with the help of our database.
我們開發了我們的獨家數據庫,根據某些因素(包括但不限於他們分享的內容)將影響者分為更小的群組。在數據庫的幫助下,根據我們的營銷專業知識和經驗選擇合適的影響者與您的品牌合作。

Normally within 7 days after receiving product or tasting, but it may vary depends on the nature and requirement of the campaign.
通常在收到產品或試食後 7 天內,但可能會因活動的性質和要求而異。

Sure, we are always ready to help. Please contact us and leave a message and we will get back to you.
當然,我們隨時準備提供幫助。請聯繫我們並留言,我們會盡快回复您。